Contact Us
Have any questions, feedback, or need more information? We are here to help!
If your question isn't answered on our information pages or if you need further clarification, please feel free to send us an email at service@modernlivingnook.com. Please include your full name, phone number, order number, and city. If you are reaching out for post-purchase or return support, please attach clear photos of the product so we can assist you promptly.
CUSTOMER SERVICE HOURS
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
*We aim to respond to all email inquiries within 24 business hours.
FREQUENTLY ASKED QUESTIONS
Q: How long will it take to receive my parcel?
A: Please note that we require an average of 3 to 7 business days to process and fulfill your order prior to dispatch. Rest assured, we do everything in our power to get your order to you as quickly as possible! Once shipped, the estimated delivery time is 14 to 30 business days depending on your country or region. Please consider that public holidays or local customs clearance may affect total delivery times.
Q: What is the company's return policy?
A: We offer a 30-day return policy from the date of delivery. Once your return is received and inspected at our US return facility (19407 Park Row Blvd #160, Houston, TX 77084), we will process your refund or replacement. Please allow up to 10–14 business days for refunds to be processed and posted to your original payment method.
Q: How can I contact you regarding my order?
A: You can reach our dedicated support team directly by emailing us at service@modernlivingnook.com, calling us at +1 (909) 555-6240, or by using the contact form on this page.
BUSINESS INFORMATION
Store Name: Modern Living Nook
Operated By: DiamondPeak LLC
Email: service@modernlivingnook.com
Business & Return Address: 19407 Park Row Blvd #160, Houston, TX 77084, United States