Shipping policy
SHIPPING & DELIVERY POLICY
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to all orders placed with us.
1. SHIPPING METHODS & CARRIERS
We work exclusively with trusted international logistics provider Yanwen Express to ensure direct, secure, and tracked delivery straight to your door. Once your package arrives in your destination country and clears customs, final delivery is completed by your local national postal service (such as USPS for the United States) or local delivery partners.
2. SHIPPING RATES & ESTIMATES
We offer global shipping. Our shipping fees and estimated delivery timeframes are structured as follows:
- Standard Shipping (Orders $0.00 – $39.96): $4.97 Flat Rate
- Free Standard Shipping (Orders $39.97 and over): FREE Shipping
Estimated Processing & Delivery Timeframes:
- Order Processing Time: 3 – 7 business days
- Estimated Delivery Time: 14 – 30 business days
- Total Estimated Delivery Window: 17 – 37 business days
*Please note: All delivery times given are provided in good faith and are estimates only. Total estimated delivery time = Order Processing Time + Shipping Time. Delivery times may vary during peak holiday seasons or due to customs clearance delays.
For consumers in the EU and UK: This does not affect your statutory rights. Unless reasonable exceptions apply, estimated delivery dates indicate the earliest date of arrival, and we will complete delivery within 30 days following the acceptance of your order. For more information, please refer to our Terms of Service.
3. ORDER TRACKING
When your order has shipped, you will receive an automated email containing a tracking number. You will be able to track your package throughout its journey from our warehouse to your shipping address.
4. INTERNATIONAL SHIPPING & CUSTOMS
We offer worldwide shipping services. However, please note that international shipments may be subject to various local rules, customs clearance procedures, and import duties/taxes which are beyond our control. If applicable, you are responsible for complying with the laws of your destination country and paying any such additional taxes or customs duties.
5. WHAT HAPPENS IF MY ORDER IS DELAYED?
If shipping is delayed for any reason, we will notify you as soon as possible via email and advise you of a revised estimated date for dispatch or delivery.
6. RETURNS & REFUNDS
If you have any questions about returning an item or requesting a refund, please review our full Return and Refund Policy.
7. HOW TO CONTACT US ABOUT THIS POLICY
If you have any further questions or comments regarding our shipping practices, please feel free to reach out to our Support Team at:
Modern Living Nook Support Team
Email: service@modernlivingnook.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)